Policy and Procedures Form

Payment is made through Auto-Pay.

24 Hours Notice is Required for Make-up Lessons, otherwise the lesson is forfeited.
Our office handles the scheduling not the instructors. Missed lessons cannot be refunded.

Lessons are a month-to-month commitment even though your spot is held on the schedule indefinitely.
Middle of the month is the best time to let us know you’ll be stopping lessons.
Please give us the chance to correct any concerns you may have before stopping lessons.

Please bring it to every lesson to prevent the instructor from wasting lesson time on reprinting.

If we should lose an instructor, students will be placed with another instructor that is the best fit for them.

If we have to close due to inclement weather, we will offer the option for a virtual lesson, or to reschedule for a later date. No refunds or credits will be given.

Make-ups will be scheduled if there are less than 4 lessons in that month. Holidays we are closed: Memorial Day, Labor Day, 4th of July, Thanksgiving Day, Black Friday, Christmas Eve & Christmas Day, New Years Eve & New Years Day. No refunds or credits will be given. Depending on when a Holiday falls, we may be closed additional days.

Instructors will give you a quick progress report after each lesson.
Please let us know if any concerns arise or if your child starts to lose interest in lessons or is not practicing at home. We have different methods we can try.

If a student is losing interest in their lessons, we suggest trying another instrument. Instructor will discuss this with you before switching instruments.

Our scheduling software uses photos to help us identify our students.

Photos of your child might be used to feature your child in the studio or on our Facebook page.

I may also give verbal permission to an office staff member to charge my account for other transactions such as the Rock Band Program or needed equipment.

I will be emailed a receipt when my account gets charged.